I want to add speech recognition feature in power virtual agents (PVA) where the user can ask the question via speech using microphone, how do i do that?
Customers typically add a speech channel to their PVA bots by one of the following:
https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel
https://appsource.microsoft.com/en-US/product/dynamics-365/mscrm.mspva_telephony_extension|
-- Mike Bonincontri