All of my variables have been removed and it won't let me add new ones

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Posted on by JE-09091517-0

My chatbot was working, I saved and logged out but when I opened it the next day all of my variables have been removed.

When I try and add new ones it lets me click on create new and makes a basic Var1. It won't let me click in to the variable to change any of the settings and if I save or try and make any further changes it disappears. This is happening in all topics

I have tried creating a new topic, clearing cache, deleting everything in a topic and rebuilding it, logging out and back in and nothing works.

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Vinoth Selvam 1,590 Super User 2025 Season 2 on at

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Hi JE-09091517-0,

It may sound silly. But,

You might want to try logging out and signing back in with an incognito window or another browser to see if the problem persists there.

If you have multiple collaborators working on this bot or if it was edited in another workspace, it’s possible that changes made elsewhere could have caused conflicts. Ensure that you are working in the latest version of the environment.

It's possible that this is a bug in Copilot Studio. If you are able to reproduce the scenario, then you should raise a Support Ticket in Microsoft.

Thanks.

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SummitKumar 69 on at

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One of quick test would be to leverage Open Code Editor in topic and try using YAML if you are comfortable to see if its working- Use the code editor in topics - Microsoft Copilot Studio | Microsoft Learn

Sample Snippets to try -powerplatform-snippets/copilot-studio/sharepoint-asset-list-snippet-ac at main · pnp/powerplatform-snippets · GitHub

If this doesn't work, recommend opening microsoft ticket

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