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Show your HTML text here

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Intermittently, some users click on a button which does some validation and then if it passes validation, it sends an email containing all the data contained within that form, however some times they send an email with no body apart from "Show your HTML text here."

Is there any reason for this as it is very frustrating for the user base when it occurs? If so, what are the possible solutions to stop this from happening in the future? Thanks!

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eka24 20,923 on at

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Check this post
https://powerusers.microsoft.com/t5/Using-Flows/HTML-Email-body-shows-Show-your-HTML-text-here/m-p/360199

If you like this post, give a thumbs up. Where it solved your issue, Mark as a solution

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Community Power Pla... on at

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We are not using flows, only a canvas. Is there a way to fix it for canvas? Thanks!

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EvanTse 118 on at

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Are you able to share the code?

it looks like it is picking up the text from a html control

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Community Power Pla... on at

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Code is attached in txt file

SG2 Code Email Bo...

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EvanTse 118 on at

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This looks like the code on the HTML text control, are you also able to share the code on the button that sends the email?

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Community Power Pla... on at

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Additional code attached

Submit Button cod...

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EvanTse 118 on at

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Thanks for sharing but it looks like we need to go a bit further with this one.
Can you please share the code that actually sends out the email?

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Community Power Pla... on at

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code attached

Code to send emai...

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Verified answer

v-xida-msft on at

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Hi @Anonymous ,

Based on the issue that you mentioned, I have made a test on my side, and don't have the issue that you mentioned. Please check if you have referenced proper Html Text value within the Body field of the Office365Outlook.SendEmail() function.

Please also consider take a try with the following workaround:

Modify your send email formula as below:

If( SG2Success="SaveDraft",Navigate(LandingDashboard);Notify("Project has been saved as draft.",NotificationType.Success), If( SG2Success="Submit", Office365Outlook.SendEmail( SG2SenstveBusOwnVal.Text, "Stage Gate 2 Submitted for Business Approval -"&SG2PrjNumbVal.Text&" -"&SG2PrjNameVal.Text, If(SG2EmailBodyApproval.HtmlText <> "Show your <b><font color=blue>HTML</font></b> text here.", SG2EmailBodyApproval.HtmlText) // Modify formula here { IsHtml:true, Importance:Normal, Attachments: AddColumns(RenameColumns(SG2AttachmentsVal.Attachments,"Value","ContentBytes"),"@odata.type","")});Patch('PM&R Tracker',First(Filter('PM&R Tracker',ProjectNumber=SG2PrjNumbVal.Text)),{ProjectStatus:LookUp(Choices('PM&R Tracker'.ProjectStatus),Value="Stage Gate 2 -Pending Business Owner Approval")});Navigate(LandingDashboard);Notify(SG2PrjNumbVal.Text & " has been submitted for approval –this form is now locked until a decision is actioned.",NotificationType.Success),Navigate(LandingDashboard))

Please take a try with above solution, check if the issue is solved.

Best regards,

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Community Power Pla... on at

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The majority of times it works fine, it is only sometimes that it doesn't work. Are you able to advise what the format of the 'take a try' is? I enter try but it is not recognised. Thanks

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