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Copilot Studio
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Fetching user name or system IP address in chatbot

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Posted on by NadeemAhamed 24

Hi everyone,

 

I have created one chatbot in web version and published on intranet sharepoint portal.

 

I have to fetch the user information like UserID/System IP address or intranet sharepoint portal ID whoever chat with my chatbot for furture reference.

 

it can be achievable in MS Team but not happening in Web version.

 

 

 

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    Jameslew_MSFT Profile Picture
    Jameslew_MSFT Microsoft Employee on at

    You'd have to customize the webchat client on your site where the bot exists. PVA does not get the IP address of the user or their user name unless they are provided by the client side.  In the case of Teams the user name is included as part of their message to PVA, but the Webchat control does not know the user's name.

    Here's a thread that discusses customizing the client side to pass along parameters to the bot. Solved: Send variables/parameters to chatbot before startu... - Power Platform Community (microsoft.com)

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