PVA flow issue

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Posted on by Jacklin_Jency

Hi ,

Here is the PVA flow am working with,

In my case the yes condition is not working more than 2 times. Whenever yes is selected it should take me to the question step , for the 1st 2times it takes me to the correct step , on 3rd time the flow doesn't go to the mentioned step.

Here It should ask me a question when I select yes , but instead it displays the previous chosen message.
Any immediate assistance please ?

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Jacklin_Jency 31 on at

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Re: PVA flow issue

I resolved the issue mentioned earlier. The problem was caused by using two question activities without entering the questions. Once I added a question, the flow process started working correctly.

Thanks, Matt, for your support.
MattJimison 577 Most Valuable Professional on at

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Re: PVA flow issue

Hi, @Jacklin_Jency

On the question you redirect that 'Yes' to, click the "..." in the top-right and click "Properties" and then "Question Behavior." Under "Skip question" ensure "Ask every time" is set (when its not set it will take the previous answer, which is what your screenshots show it's doing.)

Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

Cheers,
Matt