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PowerApps form not displaying correctly - opens in new tab but only for a few users

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Posted on by DFS

I have a handful of users experiencing issues with a power form created as a front-end to a power apps workflow. There are 10-15 users total and most are working fine but there are (currently) 3 users that are seeing an issue where the power form opens in a new tab but it does not correctly render all the buttons. For the users where it is working as it always has, the form simply opens in the same tab from the right side and works as expected. The only difference I can see between the users where it is working and those where it is not working is the icon available to open the details pane. Where it is working they see a small red "i" in a circle. Where it is not working they see a "Details" icon - does that indicate some sort of SharePoint version difference or something? This is SharePoint Online

I can reproduce this issue to some extent by accessing this form from the "classic SharePoint" UX but the affected users are not in classic...

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Building Power Apps

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PN-05090429-0 10 on at

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I’m running into the same issue and mine says Details and not the i. Anyone found a solution to this?

thanks

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ronaldwalcott 3,847 Super User 2025 Season 2 on at

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One possibility for the different popup could be in the

Is this setting different for the users (working/not working)?

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DFS 2 on at

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No answer on why the icon to access the Details Pane changed - implemented a workaround on the form by removing conditional logic and setting the button to visible = true, but would really like to know why that icon changed as I am not seeing it myself but now have 5-6 users that are seeing that

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Michael E. Gernaey 53,857 Super User 2025 Season 2 on at

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Hi

Did you ever get this resolved? Or do you still need help?

was wondering if you had to rollback or recreate.

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