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Copilot Studio - General
Answered

How do i customize Adaptive Cards for Feedback

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Posted on by 392

Hi, I created an Adaptive Card in power virtual agent flow. It looks like this

Jupyter123_0-1694535985682.png

Whenever user failed to give the feedback and ask some other question, it still forcefully shows the feedback again.

So how can i write a condition to check if user submitted feedback or not, if the user did not submit then i should go back to above step which is responsible for answering user question.

here is my adaptive card code:
{
"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
"type": "AdaptiveCard",
"version": "1.2",
"body": [
{
"type": "TextBlock",
"text": "We would love to hear your feedback!",
"weight": "Bolder",
"size": "Medium"
},
{
"type": "TextBlock",
"text": "Please rate your experience",
"wrap": true
},
{
"type": "Input.ChoiceSet",
"id": "rating",
"style": "compact",
"choices": [
{
"title": "1 (Poor)",
"value": "1"
},
{
"title": "2 (Fair)",
"value": "2"
},
{
"title": "3 (Average)",
"value": "3"
},
{
"title": "4 (Good)",
"value": "4"
},
{
"title": "5 (Excellent)",
"value": "5"
}
]
}
],
"actions": [
{
"type": "Action.Submit",
"title": "Submit"
}
]
}

  • Verified answer
    fernandosilva Profile Picture
    Super User 2024 Season 1 on at
    Re: How do i customize Adaptive Cards for Feedback

    Hi @Jupyter123 ,

     

    You can achieve this passing the data through a Power Automate flow to check the response with a condition and returning whatever response you want on PVA.

     


    Cheers,


    Fernando

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