Skip to main content

Notifications

Copilot Studio - Topic Creation & Management
Unanswered

Triggering another topic

(0) ShareShare
ReportReport
Posted on by

Hello!
I have a questionaire topic where I ask the user a series of questions. I capture the user's entire response and then continue to the next question. I would however like the user to be able to cancel or restart the conversation by triggering my cancel and restart flows. But if the user types 'cancel' it is not triggering the cancel topic. But if you change the question's identify type to be an entity then it works. Do you know if this is a bug or a feature?


This can't trigger another topic:

Mohamed_97_0-1705677760836.png

 

This can trigger another topic:

Mohamed_97_1-1705677996451.png

 

Categories:
  • citron-truc Profile Picture
    citron-truc 389 on at
    Re: Triggering another topic

    Good morning,
    I hope you are doing well. When the chatbot expects something, (like when you have to choose your topic in case of ambiguity or when you have a multiple choice question) it is locked in this situation where it awaits a response. It seems to be a feature.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,304

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,703

Leaderboard

Featured topics