Excel Online Business Connector Issue

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Posted on by Rondel

Hello,

I am trying to add an action using the excel online (Business) connector with the 'get a row using a key column' connector and continue to get the error below when I test it out:

Bot said:

Error Message: The connector ‘Excel Online (Business)’ returned an HTTP error with code 404. Error Code: ConnectorRequestFailure Conversation Id: df26a9a0-b70e-4f3d-8617-b1af4c9fe5e8 Time (UTC): 2024-11-11T20:43:07.172Z

I am using 'Copilot author authentication' and after filling out all the source inputs, I see my excel columns in the output fields.

This is the tutorial I am following: https://www.youtube.com/watch?v=WPkLYoWW7OM

Thank you in advance!

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Matt51 41 on at

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Hi there,

I also had been experiencing this error. I found this error occurred when nothing was being returned.
So the connector was correctly starting up however nothing was coming back.

I also found this was often due to the ‘get row’ being case sensitive at times. So if I had “Lemon” in my excel table, but I entered “lemon” then I would experience that error.

If this is the same for you, the only way I found around it was by instead of using it as a plug in - I had to add the connector within a topic.

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Vinoth Selvam 1,592 Super User 2025 Season 1 on at

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Hi Rondel ,

I have tried and the below links works as expected.

https://msdcentral.site/copilot-studio-using-structured-data-in-excel-as-sharepoint-knowledge-source/

Please make sure there are no issues related to security and Authentication. Can you try with Manual authentication method?

https://msdcentral.site/copilot-studio-how-to-configure-manual-authentication/

If this is the same for you, the only way I found around it was by instead of using it as a plug in - I had to add the connector within a topic.

- Yes i have also used the connector within the topic only.

Thanks.

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Rondel 26 on at

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Thank you Vinoth Selvam and Matt51 for your replies - I will look into the manual authentication and circle back. By chance did you have a guide on how you connected it using the 'Topics' section

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Rondel 26 on at

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Tried the manual authentication guide, but looks like I don't have permission to do so.

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