Skip to main content

Notifications

Copilot Studio - Calling Actions from Copilot S...
Unanswered

Power Virtual Agents Flow Template

(0) ShareShare
ReportReport
Posted on by

I'm having trouble getting started with the PVA Flow Template.  I don't quite understand the user input and return values.

 

What I would like to do is create a flow that will send an email given a specific condition or user answer (e.g. If yes, then send email to an email address).  

 

How can I get started?  I made an attempt but got the error message "Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 3000. Conversation ID: 9qrtC7IhjF4DfY4nmzZVIb-eu. Time (UTC): 3/27/2023 10:18:16 PM".

 

chadvargo_0-1679956469633.png

 

  • Re: Power Virtual Agents Flow Template

    Having timeouts and timed triggers is a popular request, and not something we've currently implemented in Power Virtual Agents. Because flows are treated synchronously, there's a max timeout for how long they can run which is somewhere around 90s.  After that, your flow will fail as taking too long.

     

    If you want to add weight to having this type of feature in the product though, please submit through https://aka.ms/pvafeaturerequest .

     

    Thanks!

  • chadvargo Profile Picture
    chadvargo on at
    Re: Power Virtual Agents Flow Template

     

    Really basic flow, but what I am trying to do is have the bot re-engage the conversation after a 15 minute delay for a specific reason.  The bot doesn't like much of delay more than 1 minute.  Any ideas on how fix or alternatives?

     

    chadvargo_1-1681945371068.png

     

     

  • Re: Power Virtual Agents Flow Template

    Can you share the Flow that you tried to create and had problems with?  The 3000 error usually means that there was a problem in the flow, and in the flow dashboard you can see recent successful/failed runs.

     

    There is documentation here about input and output parameters of flows that you may wish to peruse as well. Add input and output variables - Power Virtual Agents | Microsoft Learn

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,567

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,907

Leaderboard

Featured topics