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Power Platform Community / Forums / Copilot Studio / Copilot Studio Agents ...
Copilot Studio
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Copilot Studio Agents Begin Encountering "OpenAIModelTokenLimit" Errors on 4 February 2026

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Posted on by 22
Sometime overnight between 3 and 4 February 2026 (US time) a chatbot agent built using Copiliot Studio began returning "OpenAIModelTokenLimit" errors which were not being encountered before in pre-release testing or in production.  These errors do not occur for all queries and can sometimes (but not always) be worked around by having the user clear their session state.  We're not grounding in anything I'd think is too big or tricky (a few SharePoint sites, Confluence, one web site, and a few specific files). 
 
I've tried moving from GPT-4.1 to the other GTP-5 models without making a noticeable difference in the error frequency.  Since everything was working the night before, it feels like something behind the scenes at Microsoft change overnight.  And, it appears, we're not the only ones to notice this issue (Too much data to handle - OpenAIModelTokenLimit | Copilot Studio and SharePoint - Microsoft Q&A).
 
Has anyone else encountered this situation in the last couple of days?
 
Update: as of 7 February 2026, like a fog in the morning sunlight, our errors have now evaporated and our agent is working as it did at the start of the week.  My thanks to some unknown folks at Microsoft who silently fixed something that wasn't (officially) broken.
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I have the same question (0)
  • KI-06020845-0 Profile Picture
    4 on at
    I have the same issue here.
  • VQ-06021641-0 Profile Picture
    4 on at
    I have the same issue here. It started today.
     
     
  • Verified answer
    JH-08081156-0 Profile Picture
    22 on at
    Update: as of 7 February 2026, like a fog in the morning sunlight, our errors have now evaporated and our agent is working as it did at the start of the week.  My thanks to some unknown folks at Microsoft who silently fixed something that wasn't (officially) broken.
  • Admin.Nick2 Profile Picture
    29 on at
    Same problem here. Everything is PAYG and we still hit limits.

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