Skip to main content

Notifications

Building Copilot Studio Chatbots in Microsoft T...
Unanswered

PVA chatbot repeating responses.

Posted on by 6

Hi,

I was building a chatbot. When I asked any question, the bot repeatedly answered with the latest previous response. Even if I asked irrelevant questions, it replied with the previous one only instead of giving an error message.

Could you please help me resolve this issue

  • Pstork1 Profile Picture
    Pstork1 63,059 on at
    Re: PVA chatbot repeating responses.

    Instead of redirecting to End of Conversation just add the End of Conversation action to the end of the topic.

    image.png

  • Saikumar8197 Profile Picture
    Saikumar8197 6 on at
    Re: PVA chatbot repeating responses.

    Hi @Pstork1 - Here is the topic screenshots for your reference. I used to redirected "End of the conversation" topic in every conversation.

    Topic 1.PNGTopic 2.PNG

  • Pstork1 Profile Picture
    Pstork1 63,059 on at
    Re: PVA chatbot repeating responses.

    Could you provide a screenshot of the processing path for one of your topics that is doing this?

  • zafarshamsi Profile Picture
    zafarshamsi 85 on at
    Re: PVA chatbot repeating responses.

    this option does not resolve this issue.

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: PVA chatbot repeating responses.

    Hi @Saikumar8197 ,

     

    If you don't want to have the question "Can I help with anything else?", that is required the answer "yes or no", remove the action on your topic to "End with survey" or "End conversation".

     

    This action is calling a system topic that is sending this message to the user to end the conversation.

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 137,998

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,059

Leaderboard

Featured topics