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Calling Actions from Copilot Studio

Get Item from SharePoint List

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Hello everyone,


I am still quite new of Power Virtual Agents and need help with the following problem.


I have created a SharePoint list with customer requests. I would like that the agent queries the status in the SharePoint list based on a reference number, and outputs the status, which is in a column "Vorgangsstatus" as a result.


In Virtual Agent I'm using the following actions

Bildschirmfoto 2023-07-11 um 10.53.13.png


And this is my flow

Bildschirmfoto 2023-07-11 um 10.54.08.pngBildschirmfoto 2023-07-11 um 10.54.20.png

Now, when I start the bot, and enter a reference number, the result is always the reference number and not the current status of the request.


Can anybody tell me, where the issues is?


Kind regards



  • Verified answer
    Re: Get Item from SharePoint List

    Ok, I found it!


    I've took the wrong dynamic content in the flow and the wrong variable in Virtual Agents. Now it works.

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