Skip to main content

Notifications

Calling Actions from Copilot Studio
Answered

Get Item from SharePoint List

Posted on by

Hello everyone,

 

I am still quite new of Power Virtual Agents and need help with the following problem.

 

I have created a SharePoint list with customer requests. I would like that the agent queries the status in the SharePoint list based on a reference number, and outputs the status, which is in a column "Vorgangsstatus" as a result.

 

In Virtual Agent I'm using the following actions

Bildschirmfoto 2023-07-11 um 10.53.13.png

 

And this is my flow

Bildschirmfoto 2023-07-11 um 10.54.08.pngBildschirmfoto 2023-07-11 um 10.54.20.png

Now, when I start the bot, and enter a reference number, the result is always the reference number and not the current status of the request.

 

Can anybody tell me, where the issues is?

 

Kind regards

 

Kai

Categories:
  • Verified answer
    Re: Get Item from SharePoint List

    Ok, I found it!

     

    I've took the wrong dynamic content in the flow and the wrong variable in Virtual Agents. Now it works.

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
renatoromao Profile Picture

renatoromao 6,459

#2
Pstork1 Profile Picture

Pstork1 1,997

#3
Expiscornovus Profile Picture

Expiscornovus 1,708

Leaderboard

Featured topics