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I have created a Power Automate flow that creates Incidents in ServiceNow.
I use this flow in various topics. In the main topic, to qualify the issue and creates the Incident with all its information (description, category and subcategory). In the fallback topic of my bot, when it doesn't understand the user. In this topic I don't have all the information to pass to my flow but the PVA Designer force me to specify a variable for each parameter of my flow. I also don't want to create a separate Power Automate flow as it'll make maintenability more complex having multiple flows doing the same thing.
Is there anyway to set a variable without asking the user ? For exemple, setting a default value to a variable.
Thinking outside the box.. you have following three options:
HTH- if yes then please mark this as a solution
Cheers
Hi @RemiChambard3 ,
Unfortunately, not yet.
We have a lot of ideas about it inside the Community, but we don't have a perspective to see this feature available yet.
See more here: Ideas (aka.ms)
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