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Power Platform Community / Forums / Power Apps / Canvas App stopped wor...
Power Apps
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Canvas App stopped working in Field Service App

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Hi, my canvas app embedded into Field Service (Work Order Form) stopped working 

Error: Hmmm... We couldn't sign you in. (UserinterventionNeeded_CookiesBlocked)

I enabled cookies on both devices (Mobile and Desktop) still have the issue.

Then I found the article that I should create the App user, when app user was created I was able to see my canvas app on Desktop,

but not on Mobile app(same issue).

Do you have any ideas what is wrong?

 

Thanks.      

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  • v-bofeng-msft Profile Picture
    on at

    Hi @MilaP :

    Are you unable to open an app in the mobile version of PowerApps?(Everything is normal when opened in the browser)

    if so, you can try to clear the cache and try again:

    Click on the avatar at the top left->Clear cache

    Best Regards,

    Bof

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