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Power Platform Community / Forums / Copilot Studio / Implementação do Bot
Copilot Studio
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Implementação do Bot

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Posted on by 15

Boa tarde!

 

Após eu criar o bot e publica-lo para ser um aplicativo customizado da minha organização, ele aparece com a mensagem "Ocorreu um problema ao acessar este aplicativo" e fica com um botão de tente novamente. Ele funciona mas fica com essa mensagem na tela. Saberiam o que pode estar acontecendo?

 

Fiz a publicação pelo power virtual agents pedindo a liberação pelo administrador

 

I have the same question (0)
  • DiegoPeres Profile Picture
    327 on at

    Hi @Leticia_Bin 
    Could you please post a printout of the message.

  • Leticia_Bin Profile Picture
    15 on at

    Leticia_Bin_0-1633437916518.png

    @DiegoPeres  here the print

  • DiegoPeres Profile Picture
    327 on at

    Hi @Leticia_Bin  
    Does this error occur only in client teams or also in the WEB version?

  • Leticia_Bin Profile Picture
    15 on at

    Only in client teams for desktop. In the WEB and phone version does not appear this message.

  • DiegoPeres Profile Picture
    327 on at

    @Leticia_Bin 

    I see, in this case the problem is with the Teams client,
    What version is installed? Does the problem occur with all users who are using teams?

  • Leticia_Bin Profile Picture
    15 on at

    Yes, the problem occurs with all users... Version is: 1.4.00.26376 (32 bit)

  • DiegoPeres Profile Picture
    327 on at

    I see, so it is not the version, because the one you informed is the latest available, in my case I use 64Bits. "You have Microsoft Teams Version 1.4.00.26376 (64-bit). It was last updated on 29/09/2021."

    My suggestion is that you ask the administrator to republish your application, before that you can export the manifest and import to see if the same error occurs.
    The publish screen should look like this

     

    DiegoPeres_0-1633525239115.png

     

     


    Did I answer your question?😉
    Please consider accepting it as the solution to help other members find you faster.


    Like my answer?


    Like it! 👍



    Thanks!
    Diego Peres,
    Connect with me: Linkedin

     

  • Verified answer
    Leticia_Bin Profile Picture
    15 on at

    I am so grateful for your help!

     

    I spoke to Microsoft support and they informed that this error is really from the Teams clientand and that they are working to fix it.

     

    Leticia_Bin_0-1633526157087.png

     

    so.. I will wait now.

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