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SolutionChecker: We weren't able to run the check on 'solution name'. Try running it again error

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Posted on by Community Power Pla... Microsoft Employee

I am trying to run solution checker while exporting my power apps solution but when i click 'Run' i keep getting 'We weren't able to run the check on Train App. Try running it again' error.

Also made sure, the Power Apps Checker user has 'Export Customizations' and 'Solution Checker' security roles.

Anyone know how to get it fixed?

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Power Apps Pro Dev & ISV

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Ben Thompson 1,400 on at

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What does the solution contain? I know environment settings are a problem but that's the only reason why I've seen a check fail recently.

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Community Power Pla... Microsoft Employee on at

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@ben-thompson 4 new custom entities, 1 Business Process, 1 Modal app, 1 sitemap

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MikeHuguet Microsoft Employee on at

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Have you looked through these issues? https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/common-issues-resolutions-solution-checker

Usually, what will happen is there is an issue exporting. Due to this being an async process and sometimes having issues writing back to our entity with the detailed message, the email and the notification in the top nav banner will have a link/be clickable that will send you to the appropriate location in the document. Are you able to export the solution as a user? Many times it is an issue exporting. Sometimes we also run into custom plugins running on all entity creates and the Power Apps User not having permissions to do everything required in that plugin, such as creating a new auto number record in an entity, etc. This will fail the job and we are not able to write back to our entity with the error message.

Thanks,
Mike

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Community Power Pla... Microsoft Employee on at

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@MikeHuguet nm, reached out to #MSFTSupport and they told me that is known issue for GCC powerplatform instance.

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MikeHuguet Microsoft Employee on at

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Correct. It isn't in GCC currently and that was a place where the feature flag was not checked. Apologies for the confusion.

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