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Command bar - "New" button disabled on global scope.

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Posted on by VOPriority

As title says, the "New" record button has somehow been disabled on the global scope of the command bar (probably after importing some of the Microsoft template solutions to check them out but not 100% sure on this). That means it has disappeared from all apps and all tables and I can't create any new records. When editing the command bar through the modern designer i can re-enable it by creating an "Entity/App scope" rule to override the global one but this means i have to either go through every single table or through every single app, not to mention that i'll have to keep doing this for every new table created in the environment. I've tried for hours and i can't seem to find a way to edit a global scope command, it's definitely not possible through the modern designer and "Ribbon Workbench" shows the button as visible since it check's on table level i think. Any ideas on how to resolve this and modify the global scope to make the button visible again?

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Microsoft Dataverse with Power Apps

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Gabriel G. 831 Moderator on at

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Hi,

Firstly, you shouldn't modify system buttons since they already use marjor processes and are based on Power Platform infrastructure. If you modify it, you will "break" system buttons functionalities.

System buttons like 'New' works with role privileges. If you don't have rights to create, the platform will handle your privileges on these buttons and hide the 'New' button. Same for 'edit' and more.

So, first thing, I suggest you to validate your role and make sure you have 'create' privileges on the table.

I hope it helps!
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VOPriority 19 on at

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Hello @GabGadou,

I have "system administrator" role so i have "create" permission in all tables. Also as you can see from my attached image the default behavior for the button is somehow set to "Hidden = true" and actually same issue goes for "Activate/Deactivate" buttons. I used the "Check Access" button in a random table as well which confirms i have "Read, Write, Create, Delete, Append, Append to, Assign, Share" access level inherited from the system administrator security role. Same issue goes for all users, everyone can see the records normally but nobody can create a new record on any app.

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Christ0f 147 on at

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Please share the results of the following steps:

Step 1: Open Ribbon Workbench

   1.   Go to Power Apps (https://make.powerapps.com/)

   2.   Navigate to Solutions.

   3.   Click New Solution → Give it a name (e.g., “Fix Global Command Bar”).

   4.   Add the Application Ribbon to the solution.

   5.   Open Ribbon Workbench and select the newly created solution.

Step 2: Locate the “New” Button

   1.   Inside Ribbon Workbench, look for the Home Command Bar.

   2.   Find the “New” button.

   3.   Click on it and check its properties.

Step 3: Check for HideCustomAction

   1.   Look in the “Custom Actions” section for any HideCustomAction applied.

   2.   If it exists, it means the button has been intentionally hidden.

   3.   Right-click on the HideCustomAction and delete it.

   4.   Publish the changes.

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Christ0f 147 on at

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Depending of the results of the steps you could disable the read-only flag for mobile or need to contact Microsoft support.

https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/create-and-use-apps/ribbon-issues-button-hidden

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VOPriority 19 on at

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Hello @Christ0f,

I did steps 1-2 but I can't see "HideCustomAction" anywhere unless you meant the "Hide Actions" section which is empty. Attached an image with what i'm seeing.

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VOPriority 19 on at

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After reading the article linked by Christ0f i'm even more confused about what could have possibly caused this. I used "&ribbondebug=true" to check and the "New" button is not even listed there as hidden as if it doesn't exist. (i can see all the other hidden buttons in the debug window)

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Christ0f 147 on at

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Please create a new support request with Microsoft Get Help + Support in Power Platform - Power Platform | Microsoft Learn

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VOPriority 19 on at

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Ended up creating a new solution and manually creating the xml files as described in this article Commanding scopes - Power Apps | Microsoft Learn to override the global scope.

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RR-12011342-0 25 on at

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Hi @VOPriority

There are 2 possible ways, Create a new Environment, get the new solution created there and import it.

Please mark as answer if my suggestion helps.
Subscribe here for More Useful videos : https://www.youtube.com/@rampprakash3991

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