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Session Id : qe8xNSo4skBxWsK1oKfg56
Copilot Studio - General
Answered

How do i clear chat history for a PVA chatbot deployed in teams?

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Posted on 7 Aug 2023 06:47:13 by 392

Hi Everyone,
I was wondering if it is possible to clear chat history for a chatbot which was developed using power virtual agent?
the chatbot uses Open-AI Api in backend and it acts like a GPT bot
I have deployed the bot in teams

I was thinking if it is possible to have a button like clear chat, and if user clicks the button, it erase all chat history of the bot and the user chats in teams.?

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  • SP-26111551-0 Profile Picture
    6 on 29 Nov 2024 at 10:04:09
    How do i clear chat history for a PVA chatbot deployed in teams?
    Hii ,

    Even I'm trying to do the same and did not find any way to do it,
    By any chance did you find a way to do it? 

    Thank you.
  • adasilva Profile Picture
    41 on 29 Apr 2024 at 13:47:24
    Re: How do i clear chat history for a PVA chatbot deployed in teams?

    and how did you do that? Where did you click? Any chance you could post a screenshot?

  • CU03061412-0 Profile Picture
    36 on 23 Mar 2024 at 04:20:34
    Re: How do i clear chat history for a PVA chatbot deployed in teams?

    Hi,

    Just checking back to see, if it’s still not possible through a button? There is lot of clutter after the bot is used in teams. 

     

  • HenryJammes Profile Picture
    on 07 Aug 2023 at 12:28:47
    Re: How do i clear chat history for a PVA chatbot deployed in teams?

    I'm not aware of a way to do that the way you describe it.

  • Jupyter123 Profile Picture
    392 on 07 Aug 2023 at 11:17:40
    Re: How do i clear chat history for a PVA chatbot deployed in teams?
    Thanks for reply. I was wondering if it is possible to do in an automated way like one click button which clears all chat? But, Clearing it manually is kinda painful process.
  • Verified answer
    HenryJammes Profile Picture
    on 07 Aug 2023 at 08:39:19
    Re: How do i clear chat history for a PVA chatbot deployed in teams?

    Hi @Jupyter123

     

    To achieve something similar I had to delete the whole chat conversation with the chatbot in Teams.

     

    Henry

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