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Hi,
I am really new with BOT. I just build my first Bot related to property managment software of my company.it just extracts info from D365 and display in bot.
Now i want to create a maintenance request in D365 by taking input from users through the bot.
which means i want to create records in D365.
can someone guide me please
thanks in advance
Hi @AishaD365 ,
Inside PVA bots, if you want to do anything on another platform (e.g. Dynamics, SharePoint, Excel, etc) you will need to use the Power Automate actions.
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow/?WT.mc_id=BA-MVP-5003806
Create a flow that creates a record into the Dataverse: https://docs.microsoft.com/en-us/power-automate/dataverse/overview#overview-of-actions?WT.mc_id=BA-MVP-5003806
Let me know if you have any questions.
The duplicated topic here: Re: Creating Records in Dynamics 365 - Power Platform Community (microsoft.com)
[I am closing this topic, follow all updates on another one]
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