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Collaborating with a team member and she gets correct answers, but I do not

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Posted on by calicat0982

I created a chatbot for Teams. I am entering some topics while my team member is entering others. She gets correct responses from the bot using the same trigger words that I'm using, while I get this message. This happens regardless of whether these are the topics she added or the ones I added. "Sorry, I am not able to find a related topic. Can you rephrase and try again?"

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Topic creation & management

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peterswimm Moderator on at

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Silly questions: what are the phrases? Does it happen all the time? Does the bot have agent escalation? Are you sure you are talking to the correct bot?

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HenryJammes on at

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Also, can you check if you're both testing in the same way? E.g. the test pane in PVA, or using the deployed channel? Discrepancies here could be due to a missing 'publish' action: Fundamentals - Publish a chatbot to various channels in Microsoft Teams - Power Virtual Agents | Microsoft Learn

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