Hi there,
PVA is not a cheap product and the company I work for got a license to it.
I guess many other people already asked, but I believe as a subscriber, we need concrete answers from the PVA DEV team about essential features on PVA.
What we need and it is essential without the use of Bot Framework Composer:
- Upload an image or any attachment on the bot;
- Create forms;
- Been able to display options as a list vertically instead of horizontally as the arrows most of the time cover the content;
- Hand-off from PVA to agent without using Dynamics 365 Customer Service. For example, hand-off to Microsoft Teams;
At the moment that would be great to have on PVA.
Many thanks,
Fernando
