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mailto CC address not populating in Outlook android app, but works everywhere else?

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Posted on by Community Power Pla... Microsoft Employee

Hi All

There are a tonne of questions already on mailto: but I couldn't see any specific to this issue, so hopefully this is not a duplicate post

I'm sure this has been working correctly the last few months but perhaps I never noticed - the below code should launch an email to the selected gallery item and CC purchases2@mycompany.com

If(MobilePOLogTable.Selected.Supplier = "Bloggs Hotels",
Launch("mailto:keyaccountsuk@bloggshotels.com?cc=purchases2@mycompany.com",
"subject", "Reservation Request - Corp account ref 123456",
"body", "FAO: Reservations" & Char(10) & Char(10) &
"Please can I book the following:" & Char(10) & Char(10) &.....

But the CC address does not populate in android Outlook?

Everything else works correctly. The 'To' address, the body of the email, all fine.

It's jusy the CC address that's missing?

I have also tested in gmail mobile, and Outlook 2010 desktop, both work as expected and have the CC address when mailto is launched

I am hoping one of you clever souls can help, as I am totally lost on this one

Any advice appreciated

Vicky

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Community Power Pla... Microsoft Employee on at

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Hi All
Anyone have any thoughts? I'm hoping it's a simple as using a different syntax but you never know 😕
Thanks
Vicky

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Community Power Pla... Microsoft Employee on at

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Thanks for posting in the community @Anonymous and I'm sorry to see you're experiencing this issue.

@Jeff_Thorpe would you be able take a look at this thread? I noticed you have helped users with similar questions in the community.

Thank you,

@Anonymous

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Jeff_Thorpe 6,085 Super User 2024 Season 1 on at

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@Anonymous ,

I don't have an android device to test this out on but try changing the "?" to an "&". I have had better luck using the "&" instead of "?" in the mailto string.

From: "mailto:keyaccountsuk@bloggshotels.com?cc=purchases2@mycompany.com"
To: "mailto:keyaccountsuk@bloggshotels.com&cc=purchases2@mycompany.com"

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Community Power Pla... Microsoft Employee on at

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Hi @Anonymous thanks for posting in the PowerApps community. Are you still experiencing this error and can you review the above reply and advise if it was helpful?

Thank you,

@Anonymous

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