Power Platform Community Forum Thread Details

Hello,

This seems like it should be a no brainer, but I'm new to Canvas App development and can't find the answer online.

We have a 6 person dev team who work cases in D365 Customer Service and I am creating a canvas app for our end users (60+ people) to submit cases to that dev team. I know how to show a list of cases assigned to my devs (who are licensed as D365 admins), but I can't figure out how to just show cases that were created by my end users.

I have my app's onStart property setting a variable as the current user

Set(varUserEmail, User().Email)

and my main screen's gallery I have filtered as this but nothing shows up in the gallery

Filter (Cases, Contact.Email=varUserEmail)

I've also tried this but get the same result with no cases listing in the gallery:

App onStart

Set(varUser, User().FullName)

Gallery filter

Filter (Cases, 'Created By'.'Full Name' = varUser)

Any help would be greatly appreciated and if there's more info I can provide, please ask. TIA

Categories:

Microsoft Dataverse with Power Apps