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Offline App for Windows 10 - "Can't connect to the service" messages when closing and re-opening app while offline

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Posted on by ShawnPOWER

I am using Power Apps version 3.18054.31 and am getting messages about can't connect to service I haven't seen before. Does anyone know a way around this issue? If the app is open when I go offline this doesn't seem to happen it is when I close the Windows 10 Power Apps app when this occurs.

Error when using PowerApps offline in Windows 10.png

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cwebb365 3,294 Most Valuable Professional on at

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Windows 10 is not a true mobile platform in the sense, so it will not work offline like iOS and android apps will.

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cwebb365 3,294 Most Valuable Professional on at

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But the reason it works when it's already open is because your data to your collections is loaded online, when you start the app offline it's trying to pull from the savedata() files which don't exist in Win10 only true mobile apps.

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ShawnPOWER 62 on at

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Thanks @cwebb365, so the Windows 10 app essentially doesn't work offline. Is there any documentation that you have found that discusses that topic? For example this page, https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/offline-apps does not provide much detail around which platforms are specifically supported.

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