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Power Platform Community / Forums / Copilot Studio - Topic Creation & Management / Suggest topics error: ...
Copilot Studio - Topic Creation & Management
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Suggest topics error: Getting suggestions took too long. Try links with less content

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Posted on by Pvaddict 2

I am trying to import topics with topic suggestion. I am using an excel file that I uploaded to github pages. I have a https url to the file ending in .xlsx

Every time I try topic suggestion with this url I get the error "Getting suggestions took too long. Try links with less content."

But for testing purposes I am using an excel file with just 6 cells: 3 questions and 3 answsers in total.

 

I have also tried it with a pdf and a pdf url ending with .pdf but I am also getting the same error: "Getting suggestions took too long. Try links with less content."

 

Does anyone know what the problem could be?

Thanks

I have the same question (0)
  • peterswimm Profile Picture
    peterswimm Moderator on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    Are you using the correct excel file format? https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/reference/document-format-guidelines

  • LayL Profile Picture
    LayL 2 on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    This https://learn.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web#supported-file-types says it only needs to be two column question answer style. I think this thing is broken and MS doesn't want to acknowledge it. I have tried several ways and I always receive an error. 

  • peterswimm Profile Picture
    peterswimm Moderator on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    Could you open a support ticket, or link to the file you are trying to use?

     

    If its broken, i'd love to learn more about the cause!

  • Community Power Platform Member Profile Picture
    Community Power Pla... on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    I am having the same problem, but with a web page. I tried several pages, all with the same result.

    This particular page was successfully used by another user in a community thread from 2021. 
    https://learn.microsoft.com/en-us/power-pages/faq

     

    ppwwxx_0-1680221156513.png

     

  • daricec Profile Picture
    daricec 10 on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    I'm getting the same error no matter the page I try. I've tested several pages that have less than 3 paragraphs of content, so I'm not sure why I'm getting this error.

  • peterswimm Profile Picture
    peterswimm Moderator on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    This is caused by a bug, we should have a fix on the site in the next week or so, depending on where you are hosting your content globally.

  • Adkins Profile Picture
    Adkins 4 on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    Hello peterswimm. Any updates? I'm getting the same errors still, no matter how brief the content is I'm trying to add. Thx

  • javijuan1982 Profile Picture
    javijuan1982 2 on at
    Re: Suggest topics error: Getting suggestions took too long. Try links with less content

    Im on the same boat... I was able to get some suggestions once but they were just gibberish. Other than that its always the same error about taking too long.

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