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Suggest topics error: Getting suggestions took too long. Try links with less content

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Posted on by Pvaddict

I am trying to import topics with topic suggestion. I am using an excel file that I uploaded to github pages. I have a https url to the file ending in .xlsx

Every time I try topic suggestion with this url I get the error "Getting suggestions took too long. Try links with less content."

But for testing purposes I am using an excel file with just 6 cells: 3 questions and 3 answsers in total.

I have also tried it with a pdf and a pdf url ending with .pdf but I am also getting the same error: "Getting suggestions took too long. Try links with less content."

Does anyone know what the problem could be?

Thanks

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Topic creation & management

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peterswimm Moderator on at

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Are you using the correct excel file format? https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/reference/document-format-guidelines

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LayL 2 on at

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This https://learn.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web#supported-file-types says it only needs to be two column question answer style. I think this thing is broken and MS doesn't want to acknowledge it. I have tried several ways and I always receive an error.

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peterswimm Moderator on at

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Could you open a support ticket, or link to the file you are trying to use?

If its broken, i'd love to learn more about the cause!

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Community Power Pla... on at

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I am having the same problem, but with a web page. I tried several pages, all with the same result.
This particular page was successfully used by another user in a community thread from 2021.
https://learn.microsoft.com/en-us/power-pages/faq

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daricec 10 on at

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I'm getting the same error no matter the page I try. I've tested several pages that have less than 3 paragraphs of content, so I'm not sure why I'm getting this error.

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peterswimm Moderator on at

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This is caused by a bug, we should have a fix on the site in the next week or so, depending on where you are hosting your content globally.

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Adkins 4 on at

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Hello peterswimm. Any updates? I'm getting the same errors still, no matter how brief the content is I'm trying to add. Thx

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javijuan1982 2 on at

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Im on the same boat... I was able to get some suggestions once but they were just gibberish. Other than that its always the same error about taking too long.

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