Power Platform Community Forum Thread Details

InsufficientActivePlanForApp error in shared Copilot app

I've built a basic app with a Copilot front end. The data source is a Sharepoint list. I can run the app as the account that created it successfully. If I share it with another account, when the second account tries to open the Power App, an error is displayed:

This app isn’t opening correctly
{"error":{"code":"InsufficientActivePlanForApp","message":"The user with object identifier 'OID' in tenant 'TID' does not have an active plan with sufficient policies to use this app.","details":[{"code":"InsufficientPlanForPremiumApis","message":"The user with object identifier 'OID' in tenant 'TID' does not have a plan with sufficient policies to use premium APIs. Premium API<truncated>

Both accounts have user accounts are in the System Administrator and Basic User roles for the development environment. Both have Microsoft Power Apps Plan 2 licenses. Both have been approved for Copilot access.

I suspect either the correct licensing isn't in place (though I'm not sure what it would be). Anyone else seeing this error?

Categories:

Guidance

Quick Links

Leaderboard > Power Apps