You’re offline. This is a read only version of the page.
35
Hello there!
I'm trying to use the status reason variable on a condition card inside a business rule. The problem is that the business rule doesn't trigger with the status reason variable. I tried status variable and does work.
Is possible to use status reason on a condition card?
Thanks!
Hello AntonioMF,
I was just having the same issue. Do you have the Status Reason (statuscode) field on the form? Business Rules only fire if the fields used in their conditions are on the form. You can hide the field if you don't want it to appear to a user. I had my status showing only in the Header -- but this apparently isn't good enough to fire the business rule. I put it into a hidden section, as well, and it started working.
Share
Report
All responses (
Answers (
