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Power Platform Community / Forums / Copilot Studio / Responses are slow whe...
Copilot Studio
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Responses are slow when CoPilot Studio is embedded into Power Apps Canvas

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Posted on by AP-25121911-0 13
Hi, I uploaded PDF policies into CoPilot studio as knowledge.  The response were accurate and the response times were under 10 seconds in the test editor.  
 
However, when I embed the published agent into a Canvas Power app the response can take up to 30-60 seconds sometimes which is not acceptable compared to the commercial chatbots that users expect.  
 
Is there a way to improve the response time performance?
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  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,592 Super User 2025 Season 1 on at
     
    Have you tried testing the bot on other channel (e.g., Demo website or teams) to verify if the Canvas App is the limiting factor.
    I hope your Power App is hosted in the same region as the Copilot service which can reduce latency.
     
    If the uploaded PDFs contain excessive or redundant content, it can slow down the response time. Break down large documents into smaller, more focused files. Remove irrelevant sections to streamline the search and processing.
     
    You can also try use Power Platform tools like Monitor or Azure Application Insights to identify bottlenecks.
     
    Thanks.

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