ChatBot connection with a custom Connector

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Posted on by Sajarac

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Hi there.

I have been trying to connect my chatbot in Teams with a custom connector and two things happens:

1. The custom operation is empty.

And I have access to the custom connector in my powerapps.

2. If I copy and paste the connector operation from another flow it paste but show an error message

Somebody could please point me in the right direction?

Thanks in advance

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Answers (1)

Sajarac 3,263 on at

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Re: ChatBot connection with a custom Connector

Thank you very much for your follow up. I had to do a work-around and create a new SPL to avoid the connector use. It's not an elegant solution but it works.

Thanks again.
SupportBryn Microsoft Employee on at

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Re: ChatBot connection with a custom Connector

Hey @sajarac, just wanted to check in, did this answer your question?

Thank you for using Microsoft Power Platform Communities!
Bryn Baker
Support Engineer
Microsoft Power Platform
If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!
SupportBryn Microsoft Employee on at

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Re: ChatBot connection with a custom Connector

@sajarac I'm happy to help!

Unfortunately, to the best of my knowledge, a full license for this specific product is required to use custom connectors within it, even if it's just being used in Teams. The user in the post I linked before was in the same situation, making a Teams bot, and was unable to make use of custom connectors without that full license. It does appear that they were able to find a workaround through existing connectors though, so perhaps that could be something to pursue? I can't really give much direction on that, since that's based on what exactly you were looking to do.

Thank you for using Microsoft Power Platform Communities!
Bryn Baker
Support Engineer
Microsoft Power Platform
If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!
Sajarac 3,263 on at

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Re: ChatBot connection with a custom Connector

@SupportBryn , thank you very much for your prompt response. I don't have a full PVA license. I am using a Chatbot inside a teams channel. But also I can use the connector in PowerApps.

make sense?
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SupportBryn Microsoft Employee on at

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Re: ChatBot connection with a custom Connector

Hey @sajarac,

I wanted to check with you, do you have a full Power Virtual Agents license, or just the trial version? On some quick research, I was able to find this post , which references that custom connectors require a full PVA license. If you're still experiencing this issue and you do have a full license, this may be worth potentially opening a support ticket about, as that definitely seems like strange behavior.

Hope that helps!
Thank you for using Microsoft Power Platform Communities!
Bryn Baker
Support Engineer
Microsoft Power Platform
If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!