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Power Platform Community / Forums / Copilot Studio / Utilizing Copilot Stud...
Copilot Studio
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Utilizing Copilot Studio / Power Virtual Agents in a Viva Engage Community

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Hi All,

 

I see that you can clearly use Microsoft Copilot Studio / Power Virtual agents in a Teams Channel. I'm trying to implement Copilot Studio / Power Virtual Agents in a Viva Engage community instead.

 

The goal being - having a Viva Engage community setup in a question and answer format. The power virtual agent responding initially with a blanket auto response with general information.. and then eventually implementing keyword matching based on what the customer sends and having the agent respond with guidance based on keywords.

 

Let me know what you all think. Thanks!

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