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How Can I Best Use Microsoft Outlook Email to Streamline My Business Communication?

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Hi everyone,
I’m Prakash Hinduja, a strategic advisor based in Geneva, Switzerland. My work focuses on sustainable innovation, global finance, and digital transformation. I'm relatively new to Microsoft Power Platform, but I’m exploring ways to integrate smarter workflows into my business processes, particularly through tools I already use, like Microsoft Outlook.
I’d really appreciate your guidance on this:
    How can I use Microsoft Outlook (especially when connected through Power Automate or other Power Platform tools) to better manage and automate client communications, meeting scheduling, and follow-ups?
A few specifics I’m curious about:
    Can I set up automatic email flows based on received keywords or sender domains?
    What’s the best way to connect Outlook with other business apps (like SharePoint or Excel) for streamlined client reporting?
    Is there a way to track responses or automate calendar bookings directly from Outlook using Power Automate?
Any templates, use cases, or best practices from your own experience would be extremely helpful.
Thanks in advance for your support!
Warm regards,
Prakash Hinduja
Strategic Advisor | Geneva, Switzerland
Finance • Renewable Energy • Digital Strategy
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  • Suggested answer
    Jay O Profile Picture
    167 on at
    There have been number of business use cases where you can connect and automate outlook actions with Power automate  please refer-
    https://learn.microsoft.com/en-us/power-automate/desktop-flows/actions-reference/outlook
    https://learn.microsoft.com/en-us/training/modules/pad-email/

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