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Three Errors in Shoutout Template

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Posted on by RK-15042007-0
I am trying to customize shoutout template and landed with three issues upon start and one at the end upon clicking submit/send
 
  • Office36SUsers.UserPhotoMetadata failed: ( "error": ("code": "ErrorNonExistentStorage", "message": "Accessing service failed.", "innerError": ("date": 2025-04-02T18:12:04", "request-id*: "7a8e028-6e4f-4fd5-be9c-574b33a43080*, "client-request-id*: "7ae&e028-6e4f-4fd5-be9c-574b33a43080*))
  • Office365Users.UserPhotoMetadata failed: ( "error": ( "code": "ErrorNonExistentStorage", "message": "Accessing service failed.", "innerError": {"date": "2025-04-02T18:12:04", "request-id": 35f83b1d-7f18-48d3-b0b1-e28cb80a11fd", "client-request-id": 35f83b1d-7f18-48d3-b0b1-e28cb80a11fd" )1}
  • Failed to load Shoutout. The specified record was not found. Server response: Shoutout failed: Failed to read metadata from file source. Response from the end service is : Not Found clientRequestld: 298f5d2f-e51b-40b3-a5a2-4097518f1e00 serviceRequestld: 298f5d2f e51b-40b3-a5a2-4097518f100;298f5d2f-e51b-40b3-a5a2-4097518f1e00
Issue at the end:
 
  • The specified record was not found. Server Response: Shoutout failed: Failed to read metadata from file source. Response from the end service is : Not Found clientRequestId: 965185c5-105a-4f21-a947-b1cc4d659ed3 serviceRequestId: 965185c5-105a-4f21-a947-b1cc4d659ed3
 
What is that I am missing? 

 


 
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  • ronaldwalcott Profile Picture
    ronaldwalcott 3,497 on at
    Three Errors in Shoutout Template
    Looks like connection issues.
     
    First step is to verify that the connection is working.
     
    Next step if you trying to get the user photo use something like
     
    If(
        IfError(
            Office365Users.UserPhotoMetadata(ThisItem.'UserEmail').HasPhoto,
            false
        ),
        Office365Users.UserPhoto(ThisItem.'UserEmail'),
        SampleImage
    )
     

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