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Session Id : 7sfzBZ/R/6Xo9v4XMp8nHD
Power Platform Community / Forums / Copilot Studio - Bot Administration / Licencing: What do we ...
Copilot Studio - Bot Administration
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Licencing: What do we need? Currently Confused

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Posted on 13 Jul 2022 10:57:55 by jase 86

Hi there,

 

I think I may be over complicating things in my head with regards to Power Virtual Agents licencing and confusing myself.

 

Essentially, we want to continue development using PVA, past the end of the free trial. What do we need to pay for? 

 

We are developing bots that will want to use Power Automate (Premium connectors) and the Bot Framework. We are currently using the web app, rather than in Teams (although we are publishing in Teams currently). The bots may be for internal use or for exporting/importing to an external tenant of a customer.

 

  • So, what actual licenses do we need to continue developing? 
  • Then, is this different to paying for the actual live usage of the bot(s)?

 

Thanks in advance for anything that reduces my confusion! 

Categories:
Licensing
I have the same question (0)
  • Sara9 Profile Picture
    Sara9 36 on 09 Nov 2023 at 17:35:48
    Re: Licencing: What do we need? Currently Confused

    Agreed, I have the same license. I spent tons of time creating the bot in the web app and can now not transfer it back to classic which I already have the license for. 

  • ansri80 Profile Picture
    ansri80 14 on 09 Nov 2023 at 11:55:54
    Re: Licencing: What do we need? Currently Confused

    Yup. Looks like it. I thought I was covered by the power virtual agent for office365 license. Extremely confusing licensing terms from Microsoft. 

  • HenryJammes Profile Picture
    HenryJammes on 09 Nov 2023 at 10:46:31
    Re: Licencing: What do we need? Currently Confused

    Hi @ansri80 

     

    The version of PVA that comes with Microsoft 365 subscriptions is the one available as part of the Power Virtual Agents Teams app (i.e. https://aka.ms/PVAForTeams).

    I suspect you're getting trial warnings because you are using the 'full' version of Power Virtual Agents, available on the web (https://web.powerva.microsoft.com/) 

     

    You can learn more about both versions here:
    https://learn.microsoft.com/en-us/power-virtual-agents/requirements-licensing-subscriptions#power-virtual-agents-for-microsoft-teams-plan

     

    Henry

     

     

  • ansri80 Profile Picture
    ansri80 14 on 09 Nov 2023 at 10:41:42
    Re: Licencing: What do we need? Currently Confused

    Sorry, I have a similar confusion. I have a office 365 premium subscription and I have a "Power virtual Agent for office 365" license assigned. However, my VPA shows my free trial is going to end. It happened last time and I had to extend it as my access was lost, despite me having the license. Now the trial is going to expire again and I am not sure how to get around this issue 😞

  • Verified answer
    jase Profile Picture
    jase 86 on 14 Jul 2022 at 11:22:13
    Re: Licencing: What do we need? Currently Confused

    To answer my own question, and in case it is helpful for anyone else, it appears the following is the solution (feel free to correct me).

    If we wish to use the PVA web app (rather than PVA for Teams), looks like we need:

    • Tenant Licence for the overall Tenant
    • User Licence per person wanting to author the bot.

     

    Information regarding the licences can be found here: https://docs.microsoft.com/en-us/power-virtual-agents/requirements-licensing#buy-a-tenant-license

     

    Building the agents within Teams itself (PVA for Teams), seems to come with restrictions (which is why we will use the web app instead). It appears the limitations of PVA for Teams are:

     

    • You can only have a maximum of 250 topics in the bot
    • You can only provide 10 sessions per user per bot per day

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