Trigger copilot studio conversation from Flow

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Posted on by drlreinhard7 Microsoft Employee

Hi, I wonder if it is possible to trigger a copilot studio copilot topic by means of a powerautoamte flow?

If so, how does this work?

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adilei Microsoft Employee on at

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You could do that via Directline, but why? What sort of requirement will be addressed with this pattern?

Key concepts in the Bot Framework Direct Line API 3.0 - Azure AI Bot Service - Bot Service | Microsoft Learn

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drlreinhard7 Microsoft Employee on at

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Want to trigger a conversation from a PowerApp via a button flow and use a value from a text field as trigger message that I send over.
I tried direct line but have difficulties getting it work.
Do you have some more specific info on directline and how this needs to be configured in detail?

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adilei Microsoft Employee on at

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Not sure what specifics are needed, but here is a collection with some calls to Directline (the endpoint is for a non-us copilot)

{ "info": { "_postman_id": "5f615dff-8ef4-43ab-abfa-822bffc9ca44", "name": "directline", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "_exporter_id": "3035135" }, "item": [ { "name": "Authenticate", "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "", "type": "string" } ] }, "method": "POST", "header": [], "url": { "raw": "https://europe.directline.botframework.com/v3/directline/tokens/generate", "protocol": "https", "host": [ "europe", "directline", "botframework", "com" ], "path": [ "v3", "directline", "tokens", "generate" ] } }, "response": [] }, { "name": "Get Activities", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "", "type": "string" } ] }, "method": "GET", "header": [], "body": { "mode": "raw", "raw": "{\r\n \"locale\": \"en-EN\",\r\n \"type\": \"message\",\r\n \"from\": {\r\n \"id\": \"user1\"\r\n },\r\n \"text\": \"hello\"\r\n}", "options": { "raw": { "language": "json" } } }, "url": { "raw": "https://europe.directline.botframework.com/v3/directline/conversations/Jwo4U8SNUqh9JxfGQrzeIi-eu/activities", "protocol": "https", "host": [ "europe", "directline", "botframework", "com" ], "path": [ "v3", "directline", "conversations", "Jwo4U8SNUqh9JxfGQrzeIi-eu", "activities" ] } }, "response": [] }, { "name": "Send Activity", "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "", "type": "string" } ] }, "method": "POST", "header": [], "body": { "mode": "raw", "raw": "{\r\n \"locale\": \"en-EN\",\r\n \"type\": \"message\",\r\n \"from\": {\r\n \"id\": \"user1\"\r\n },\r\n \"text\": \"hello\"\r\n}", "options": { "raw": { "language": "json" } } }, "url": { "raw": "https://europe.directline.botframework.com/v3/directline/conversations/Jwo4U8SNUqh9JxfGQrzeIi-eu/activities", "protocol": "https", "host": [ "europe", "directline", "botframework", "com" ], "path": [ "v3", "directline", "conversations", "Jwo4U8SNUqh9JxfGQrzeIi-eu", "activities" ] } }, "response": [] }, { "name": "Start Conversation", "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "", "type": "string" } ] }, "method": "POST", "header": [], "url": { "raw": "https://europe.directline.botframework.com/v3/directline/conversations", "protocol": "https", "host": [ "europe", "directline", "botframework", "com" ], "path": [ "v3", "directline", "conversations" ] } }, "response": [] } ], "event": [ { "listen": "prerequest", "script": { "type": "text/javascript", "packages": {}, "exec": [ "" ] } }, { "listen": "test", "script": { "type": "text/javascript", "packages": {}, "exec": [ "" ] } } ], "variable": [ { "key": "conversationID", "value": "" } ] }

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drlreinhard7 Microsoft Employee on at

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Thanks but that does not help much.
I need more specific information on what needs to be setup in Azure and PowerAutomate to make this work

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