Hi fellow community members,
I have an app that uses two custom connectors, both of which connect via the same on-premise data gateway. The app and connectors have been working without problems for months. However, when I tried to play the app in the test environment yesterday, my connections to the custom connectors had to be re-established. When I clicked 'Sign in', I got the error "Encountered internal server error. The correlation Id is '[...]". I then tried to add a new connection in the environment via make.powerapps.com. When I clicked the connector name, I could no longer fill in username and password in the pop up; I could only select the gateway. When I selected gateway and clicked 'Create', I got the same error as mentioned before. The issue persists today.
Some more information:
- App and connectors exist in a solution
- The issue occurs for both connectors across dev, test and prod environments
- The data gateway is online and is running on the latest version
- I have tried adding connections with my own user and through a different user, which is custom connector owner and gateway admin (my user is also gateway admin), but the issue occurs for both users
- I have tried to re-import the solution to the test environment, but this did not solve the problem
Has any of you experienced this issue?