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Community site session details

Session Id : 6sZmv0jBzp7YBTUqSzg/5C
Copilot Studio - General
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Error in using the agent in Teams

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Posted on 16 Jan 2025 17:16:42 by
Getting error when published in Teams and open agent ,  Copilot agent not working as expected 
Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1GmVLjVhPFGVHhNv8kaud8nPQatQCECjGTnpdIPF2Gsz-yGyaq8EwICDuQb92HJDRl9xECQQW-UvOaFxFJiNKFhaIORvYemKCBPRqhDfqOMIMxX7NlJVaDP7gjVmoUbCx. Time (UTC): 1/16/2025 3:28:57 PM.
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  • Suggested answer
    Vinoth Selvam Profile Picture
    1,428 Super User 2025 Season 1 on 13 Mar 2025 at 15:59:02
    Error in using the agent in Teams
     
    Can you check on the activity map when the error message is shown.
     
    Also please give some more details such as what data sources are used, how topics are handled? Any plugins or custom connectors used inside topics etc.
     
    Since there are multiple reason this might not work inside teams such as permissions. 
     
    Thanks.

    Visit my Blog 
  • ML-10031442-0 Profile Picture
    on 11 Mar 2025 at 20:02:40
    Error in using the agent in Teams
    I'm getting the same/similar error in my test environment named 'Copilot - CGE Analyst'.  Worked great for a day and then after that, it keeps throwing the system error every time I run a prompt.
     
  • Artur Stepniak Profile Picture
    1,479 Super User 2025 Season 1 on 20 Jan 2025 at 08:27:46
    Error in using the agent in Teams
    Hello,
     
    this error doesn't mean anything. You'd need to provide more context - what's your environment, how the chatbot is configured etc.
     
     
    Best regards,
     
    Artur Stepniak
    Interested in GenAI? Visit my site!

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