Error in using the agent in Teams

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Posted on by RK-16011714-0

Getting error when published in Teams and open agent , Copilot agent not working as expected

Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1GmVLjVhPFGVHhNv8kaud8nPQatQCECjGTnpdIPF2Gsz-yGyaq8EwICDuQb92HJDRl9xECQQW-UvOaFxFJiNKFhaIORvYemKCBPRqhDfqOMIMxX7NlJVaDP7gjVmoUbCx. Time (UTC): 1/16/2025 3:28:57 PM.

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Artur Stepniak 1,539 Moderator on at

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Hello,

this error doesn't mean anything. You'd need to provide more context - what's your environment, how the chatbot is configured etc.

Best regards,

Artur Stepniak

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ML-10031442-0 Microsoft Employee on at

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I'm getting the same/similar error in my test environment named 'Copilot - CGE Analyst'. Worked great for a day and then after that, it keeps throwing the system error every time I run a prompt.

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Vinoth Selvam 1,592 Super User 2025 Season 1 on at

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Hi RK-16011714-0,

Can you check on the activity map when the error message is shown.

Also please give some more details such as what data sources are used, how topics are handled? Any plugins or custom connectors used inside topics etc.

Since there are multiple reason this might not work inside teams such as permissions.

Thanks.

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