Office365Users.UserProfileV2 runtime error

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Posted on by Nielf

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Hi,

I have an app where I fetch some information about a user based on a text field. My formula looks like this:

Office365Users.UserProfileV2(txtUserInitials&"@blahbalh.com").displayName

Even though it works and fetches the data as expected, it get this runtime error in the app:

Office365Users.UserProfileV2 failed: { "error": { "code": "ResourceNotFound", "message": "User not found", "innerError": { "date": "2020-11-12T08:00:32", "request-id": "XXXXXX", "client-request-id": "XXXXXX" } } }

Is there anyway I can avoid this error?

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ganeshsanap 1,551 on at

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Re: Office365Users.UserProfileV2 runtime error

@NielsL It is throwing this runtime error because either you are passing blank txtUserInitials or wrong UPN/Email to UserProfileV2 function.

If you want to search the users then I will recommend you to use SearchUser() function instead of UserProfileV2().
Check below documentation for more information on SearchUser() function:
Search for users
Search for users (V2)
Additional reference: CREATE AN OFFICE 365 USERS LISTS AND SEARCH A USER
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CU-18081211-6 9,266 Super User 2025 Season 1 on at

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Re: Office365Users.UserProfileV2 runtime error

Hi @NielsL,
Is txtUserInitials a variable ?
If so, based on your info, I think that this formula should get rid of the error:
If(IsBlank(txtUserInitials),"",Office365Users.UserProfileV2(txtUserInitials&"@blahbalh.com").displayName)

Hope it helps !