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I have a azure cognitive search index that my GPT35Turbo model is grounded on, the model provides answers based on the grounded data in Azure OpenAI Playground. But when I deploy this to a PVA in (East US Region), the PVA chat bot doesn't provide any answers from the generative answers node.
Checked the connection properties and data source parameters, everything looks okay. Am I missing anything?
@HenryJammes
Hi @skandula1406
Nothing comes to mind when looking at your configuration.
Can you open a support request so this can be investigated in more details?
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Henry
It's worth also verifying that your index isn't configured for vector or semantic search while PVA is configured for basic search.
@skandula1406 @HenryJammes
Same thing is happening to me. Did you find a way to make it work? Thanks!
No luck yet, MSFT support has been looking into it for over a week now. Will update here once I hear something.
While this gets resolved, I’ve deployed the chatbot using flows.
Here are the high level steps-
1. send user query as input to flow
2. query cognitive search index (Http - Post or Get)
3. feed the results of the query from step 2 to Azure OpenAI instance along with the system message.
4. capture response from OpenAI GPT model and send it back to PVA.
I would’ve preferred conversation boosting to leverage open conversation without having to direct the user to pre-defined topics, but this solution works well for now.
Have tried both simple and semantic search, neither worked 😞
yeah. keyword search and semantic search neither worked. Tried both GPT-4 and GPT35-Turbo too.
@skandula1406 Any tutorial on how you did the cognitive search and feed it to OpenAI model? Spent the whole day trying to find a solution, looks like I have go with the Flow too.
I ran into numerous issues in trying to accomplish this solution the way it is today, with quite a few improvisations to fit my requirements, but the posts below gave me a solid start.
Deploy your ChatGPT based model securely using Microsoft Teams, Power Virtual Agent and Azure OpenAI
Revolutionize your Enterprise Data with ChatGPT: Next-gen Apps w/ Azure OpenAI and Cognitive Search - Microsoft Community Hub
@HenryJammes did the trick.
Hope this helps!
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