web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Generative answers nod...
Copilot Studio
Unanswered

Generative answers node doesn't provide answers using Azure OpenAI Connection

(0) ShareShare
ReportReport
Posted on by 17

I have a azure cognitive search index that my GPT35Turbo model is grounded on, the model provides answers based on the grounded data in Azure OpenAI Playground. But when I deploy this to a PVA in (East US Region), the PVA chat bot doesn't provide any answers from the generative answers node. 

 

Checked the connection properties and data source parameters, everything looks okay. Am I missing anything?

@HenryJammes 

 

skandula1406_0-1695335461301.pngskandula1406_1-1695335497606.png

skandula1406_2-1695335680316.png

 

 

Categories:
I have the same question (0)
  • HenryJammes Profile Picture
    on at

    Hi @skandula1406 


    Nothing comes to mind when looking at your configuration.

    Can you open a support request so this can be investigated in more details?

    Get Help + Support in Power Platform - Power Platform | Microsoft Learn

     

    Henry

  • Jameslew_MSFT Profile Picture
    on at

    It's worth also verifying that your index isn't configured for vector or semantic search while PVA is configured for basic search.

  • sikder_al Profile Picture
    24 on at

    @skandula1406 @HenryJammes 

    Same thing is happening to me. Did you find a way to make it work? Thanks! 

  • Skandula Profile Picture
    17 on at

    No luck yet, MSFT support has been looking into it for over a week now. Will update here once I hear something.

  • Skandula Profile Picture
    17 on at

    While this gets resolved, I’ve deployed the chatbot using flows. 

    Here are the high level steps-

    1. send user query as input to flow

    2. query cognitive search index (Http - Post or Get)

    3. feed the results of the query from step 2 to Azure OpenAI instance along with the system message.

    4. capture response from OpenAI GPT model and send it back to PVA.

     

    I would’ve preferred conversation boosting to leverage open conversation without having to direct the user to pre-defined topics, but this solution works well for now.

  • Skandula Profile Picture
    17 on at

    Have tried both simple and semantic search, neither worked 😞

  • sikder_al Profile Picture
    24 on at

    yeah. keyword search and semantic search neither worked. Tried both GPT-4 and GPT35-Turbo too. 

  • sikder_al Profile Picture
    24 on at

    @skandula1406 Any tutorial on how you did the cognitive search and feed it to OpenAI model? Spent the whole day trying to find a solution, looks like I have go with the Flow too. 

  • Skandula Profile Picture
    17 on at

    I ran into numerous issues in trying to accomplish this solution the way it is today, with quite a few improvisations to fit my requirements, but the posts below gave me a solid start.

     

    Deploy your ChatGPT based model securely using Microsoft Teams, Power Virtual Agent and Azure OpenAI

    Revolutionize your Enterprise Data with ChatGPT: Next-gen Apps w/ Azure OpenAI and Cognitive Search - Microsoft Community Hub

    @HenryJammes did the trick.

     

    Hope this helps!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 189

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 180 Super User 2025 Season 2

#3
chiaraalina Profile Picture

chiaraalina 106

Last 30 days Overall leaderboard