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Power Platform Community / Forums / Copilot Studio / PVA in Teams returns S...
Copilot Studio
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PVA in Teams returns System.Error after period of inactivity. How to avoid this error?

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I made a PVA bot connected to Azure OpenAI following these instructions . This bot works great, however when I ask my 1st question of the day i get an error like this:

jhayes0128_0-1688136829377.png

My next prompt doesn't get this error and works normally. I'm guessing this is because my session has timed out since this only happens at the beginning of the day, however the conversation ID in this error is always the same. Using this bot throughout the day doesn't produce this error.

 

The troubleshooting documentation says there's no error message for System.Error, so I have 2 questions:

 

  1. Are there logs or any stacktrace I can use to confirm session timeout is the cause?
  2. How can I adjust the bot to avoid this issue (or do whatever happens in the follow up question that make it work)?

 

Thanks!

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