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Power Platform Community / Forums / Copilot Studio / Knowledge Source's Don...
Copilot Studio
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Knowledge Source's Don't Show Up - After Being Added

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I have over 100 knowledge sources that were successfully loaded. I am trying to add more and after I hit 'add,' it doesn't give me a confirmation and or an error. The box to add just vanishes and then nothing shows up as added in the knowledge sources. 
 
I am wondering if this is because I already published this page? Am I at too many knowledge sources? Please Help!!!
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    Robu1 Profile Picture
    1,450 Super User 2025 Season 2 on at
    Knowledge Source's Don't Show Up - After Being Added
    1. Published Page: You mentioned that you’ve already published the page. Sometimes, certain actions are restricted on published pages to prevent unintended changes. If you’re trying to add more knowledge sources to a published page, try unpublishing it first and then add the sources. Once you’ve added them, you can republish the page.

    2. Limit on Knowledge Sources: While there isn’t a strict limit on the number of knowledge sources you can add, having too many might impact performance or cause unexpected behavior. Consider organizing your sources into categories or sections to keep things manageable. If you’re still having trouble after unpublishing the page, try adding fewer sources initially and see if that works.

    3. Browser or Cache Issue: Clear your browser cache and try again. Sometimes cached data can interfere with page updates. Also, try using a different browser or an incognito/private browsing window to rule out any browser-specific issues.

    Remember, if you’re still facing issues, consider reaching out to the platform’s support team for further assistance. They’ll be able to provide specific guidance based on the platform you’re using. Good luck!   

     

    If this solution has helped resolve this issue,
    ⭐Please mark it as a solution or give my solution a like. 
    Always glad to help.
     Robu1

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