Power Platform Community Forum Thread Details

Hello,

Does anyone know if there is a way to configure a "typing" indicator and delays between bot messages to provide a more natural/conversation like experience for users?

Is there a way to apply this "configuration" at chatbot level?

Thank you!

Categories:

General topics

Hi, @ichbinchris .

There is currently no way in PVA 2 to do a typing animation at a bot level so that whenever the bot is taking time to respond (i.e. when calling a Power Automate flow), the bot shows the typing activity to let the user know it is still processing their last message.

This exists in PVA 1, via utilizing a custom JSON setting updated in Azure that sets "showTyping" to true but the equivalent doesn't exist yet in PVA 2, although I've requested it several times 😀

You'll find discussion of a Typing activity in PVA 2 that will temporarily do the animation, but it's not a global setting, and it also can't be tied to show for as long as it takes a Power Automate flow to finish executing. (there's also very little documentation currently out there on how to utilize most of the "Advanced" -> "Send an activity" features in PVA 2)