Skip to main content
Community site session details

Community site session details

Session Id : HcFOFC2Tdv5n1iTtA5wFPx
Power Automate - General Discussion
Answered

Unable to automate a MYOB AccountRight login

Like (0) ShareShare
ReportReport
Posted on 8 Nov 2021 00:07:47 by 24

Hi all,
I am trying to automate overnight backups of my MYOB AccountRight cloud data to local storage. The problem I have is that when I get to the login credentials page, no matter what I do, it never populates the login name field and just reports button not found or UI element not found depending on what I am trying.

MYOB pops up a login window at this point in the process and PAD does not seem to recognise this (it sees it as I move around that window but not afterwords in the recorded flow). I have tried adding the window as a UI element and then changing focus to it with no luck, I've tried simpler options like clicking on the status bar of that window and then clicking in the login name field but nothing I do works.

ALL of the other parts of the flow work fine and if I run the flow from after this point, it all works. 

Has anyone else had trouble with PAD failing to 'see' ui elements in a new Window? Any suggestions gratefully received.

Thanks

Mike

 

  • Ram Prakash Profile Picture
    5,318 Super User 2025 Season 2 on 08 Nov 2021 at 06:41:12
    Re: Unable to automate a MYOB AccountRight login

    Hello @mhlangensiepen,

     

    As per my knowledge yes, but lets wait for others reply too 🙂

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Blog : https://microsoftcrmtechie.blogspot.com

  • mhlangensiepen Profile Picture
    24 on 08 Nov 2021 at 06:36:35
    Re: Unable to automate a MYOB AccountRight login

    Thanks for the reply - so PAD cannot action clicking "Next" in the above example?

     

    But also apologies because thinking about this it was never going to work as MYOB wants a response from an authenticator. I can choose a 12 hour 'stay logged in' period and will then have to log and authenticated in less than 12 hours before I want the backup to run. I have a slightly different script that works for a logged in system.

  • Verified answer
    Ram Prakash Profile Picture
    5,318 Super User 2025 Season 2 on 08 Nov 2021 at 06:28:01
    Re: Unable to automate a MYOB AccountRight login

    Hello @mhlangensiepen,

     

    As per your screenshot MYOB expecting Email for Sign in, so we cannot do anything from Flow the same.

    Consider if you have third party system and you are access from Source System, if third party allows then automatically source system will keep the respective USER name in the Source System.

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Blog : https://microsoftcrmtechie.blogspot.com

  • mhlangensiepen Profile Picture
    24 on 08 Nov 2021 at 06:23:01
    Re: Unable to automate a MYOB AccountRight login

    Thanks for the reply.

    Screenshot attached. email address is NOT the one we use (for privacy). As you can see, the recorder sees the Next button element but never finds it in the actual flow.PAD Flow MYOB.jpg

  • Ram Prakash Profile Picture
    5,318 Super User 2025 Season 2 on 08 Nov 2021 at 06:15:59
    Re: Unable to automate a MYOB AccountRight login

    Hello @mhlangensiepen,

     

    Can you please share me the screenshot

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing our 2025 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for…

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Tomac Profile Picture

Tomac 986 Moderator

#2
stampcoin Profile Picture

stampcoin 699 Super User 2025 Season 2

#3
Riyaz_riz11 Profile Picture

Riyaz_riz11 577 Super User 2025 Season 2

Loading complete