Skip to main content


Bot Analytics

Resolution rate

Posted on by 10

Hi ,

I created a chatbot with my own end message(no survey) . The resolution rate in analystics shows 0%. Do I have to use the embedde "Endof Conversation " message to get the rate . Is there way to get a resolution rate with my own message. 


  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Resolution rate

    Hi @sthankakrishna ,


    Unfortunately, not yet. All resolution rate is connected to the star rating.

    You can create your idea here:

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…


renatoromao Profile Picture

renatoromao 6,459

Pstork1 Profile Picture

Pstork1 1,997

Expiscornovus Profile Picture

Expiscornovus 1,708


Featured topics