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Power Platform Community / Forums / Power Apps / Mailto function does n...
Power Apps
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Mailto function does not launch outlook

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Posted on by Devoiem 6

Good afternoon!

In my PowerApps I have cretaed a button with the below function:

 

Launch("mailto:?bcc="&Concat(SortedCollection, Email & ";")&"")

 

From my side it works perfectly: a new email is created in Outlook with the desired list of addressees.

Unfortunately, for other colleagues (with same Office365 profile) a message is displayed (see attachment): "Can't create account. Your company won't allow to create that type of account. For more info, contact your company's support person."

This is strange since my colleagues do have an active Outlook account...

Has anyone already faced this issue?

Thank you very much in advance for your support!

 

 

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Categories:
Building Power Apps
I have the same question (0)
  • BCLS776 Profile Picture
    BCLS776 8,994 Moderator on at

    If you are using "mailto:" links, keep in mind the browser will launch whatever default email program is defined in the browser settings. As an app maker, you have no control over that setting, which is why you'll see different behavior between users & devices. If you want more control, consider using the Outlook connector to send an email. Otherwise, ask your users to properly define their default email app in their browser settings.

     

    Hope that helps,

    Bryan

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