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Copilot Studio
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How to change the link in the message "To connect with a person now click on the following link: " in PVA in my Chat Bot?

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Posted on by OrestisSP 2

Hi

 

I am trying out custom Entities in my PVA Bot and after a few tries i am getting an error message  "To connect with a person now click on the following link: <link>". I can't find any menu to edit the message nor the link. 

 

Can it de edited from the PVA platform or am i missing something?

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  • Verified answer
    HenryJammes Profile Picture
    HenryJammes Microsoft Employee on at

    Hi @OrestisSP,

    You can edit this message in the "Escalate" topic:

    HenryJammes_0-1674739645953.png

     

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