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Takes too long to sign in

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Posted on by saraxcopilot

Hello,

I recently shared my Copilot with some testers. My 'conversation start' includes multiple choice that shoud appear as soon as the user is logged in (this is because I need their credentials to perform the other actions). However, is taking too long, more than 5 minutes before it retrieves the credentials and sends the message.

Do you have any suggestions on how to improve this?

Thank you

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Topic creation & management

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adilei on at

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Signing-in shouldn't take that long. Which authentication pattern are you using?

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saraxcopilot 47 on at

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Here you have my conversation start and sign in topics.
For new users, what happens is that they get the first message as soon as they open the chat, but then they don't get the one after sign in. Any suggestions?

@adilei

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adilei on at

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You don't need to explicitly redirect to sign-in, just check "Require sign-in" in the authentication settings.

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