Answered

Takes too long to sign in

(0) Share

Report

Posted on by saraxcopilot

Hello,

I recently shared my Copilot with some testers. My 'conversation start' includes multiple choice that shoud appear as soon as the user is logged in (this is because I need their credentials to perform the other actions). However, is taking too long, more than 5 minutes before it retrieves the credentials and sends the message.

Do you have any suggestions on how to improve this?

Thank you

Categories:

Topic creation & management

I have the same question (0)

All responses (3)

Answers (1)

adilei Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Signing-in shouldn't take that long. Which authentication pattern are you using?

Was this reply helpful? Yes No
saraxcopilot 47 on at

Like (0)

Report
Copy link

Link copied!

Here you have my conversation start and sign in topics.
For new users, what happens is that they get the first message as soon as they open the chat, but then they don't get the one after sign in. Any suggestions?

@adilei

Was this reply helpful? Yes No
Verified answer

adilei Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!

You don't need to explicitly redirect to sign-in, just check "Require sign-in" in the authentication settings.

Was this reply helpful? Yes No