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Session Id : j4VvCKCAaFMMIqbAoon04n
Copilot Studio - Topic Creation & Management
Answered

Takes too long to sign in

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Posted on 9 Apr 2024 09:48:24 by 47

Hello,

 

I recently shared my Copilot with some testers. My 'conversation start' includes multiple choice that shoud appear as soon as the user is logged in (this is because I need their credentials to perform the other actions). However, is taking too long, more than 5 minutes before it retrieves the credentials and sends the message.

 

Do you have any suggestions on how to improve this?

 

Thank you

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  • Verified answer
    adilei Profile Picture
    on 09 Apr 2024 at 16:02:54
    Re: Takes too long to sign in

    You don't need to explicitly redirect to sign-in, just check "Require sign-in" in the authentication settings.

  • saraxcopilot Profile Picture
    47 on 09 Apr 2024 at 14:58:31
    Re: Takes too long to sign in

    Here you have my conversation start and sign in topics. 

    For new users, what happens is that they get the first message as soon as they open the chat, but then they don't get the one after sign in. Any suggestions?

     

    @adilei 

  • adilei Profile Picture
    on 09 Apr 2024 at 10:06:48
    Re: Takes too long to sign in

    Signing-in shouldn't take that long. Which authentication pattern are you using? 

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