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How to customize the compliance details request emails in the CoE Kit?

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Posted on by Doffe83

Hi,

In the CoE kit; We need to translate and alter the text in the emails with compliance requests being sent to makers of apps that needs to fill out compliance details.
Does anyone know HOW to customise these emails?
There is a flow in the CoE kit solution getting values from DataVerse. We opdated these fields with out own text - but they keep getting overvritten. Then the emails that are being sent as they are default in stead. Any experience with this?

The header can be altered from the "admin command center" app, but thats all we found.

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Governance & administering

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Hamish Sheild 3,005 Most Valuable Professional on at

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Hi @Doffe83

I haven't done this myself yet but I understand that you edit that emails via the Admin Command Center (which looks like you have tried). Do you have the latest version? The body of the email is available to edit there. Also there looks to be a field that needs to be set to determine whether the default email body is used or not. I assume you will need to switch that to No.

Usually, the best place to get support for the CoE Starter Kit is through the Github page Issues · microsoft/coe-starter-kit (github.com). This goes to the team building and maintaining the CoE Starter Kit, they are very responsive and fix issues quickly!

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Doffe83 42 on at

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Hi, thanks for your reply @HSheild. Our kit was upgraded just a few weeks ago. The closest i can find in the "Command and Setup Center" is this;
Any advise? Could it be that something is not updated properly after the upgrade?
It does not work to change fields in DataVerse directly, they get overvritten by default values.

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Hamish Sheild 3,005 Most Valuable Professional on at

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Hi @Doffe83

If you look at my screenshot you will see that I have an extra Email icon in the menu. Looks like you don't have the latest version.

My version of the Centre of Excellence - Core Components solution is 3.38. If yours is the same then it could be that you have an unmanaged layer on your app (because someone in your environment has edited it). To check and remove unmanaged layers see this article Upgrading and extending the CoE Starter Kit - Power Platform | Microsoft Docs

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Doffe83 42 on at

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Hi, we figured it out. We allso have version 3.38. but needed to "publish all customizations" after making some changes on the solution to make the changes take effect. Then the app updated to the new look 🙂 Thanks for your support!

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