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Send an email from another user or shared mailbox

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Posted on by harzicn

I am an Office365 Admin and I have created an app for another person. The app sends an email notification on submission of a form, which is great. The problem is that the email comes from me rather than the person for whom I created tha app. This causes a great deal of confusion as staff respond to me rather than that person when they have questions. I understand it is possible to use a shared mailbox and I have tried this sucessfully, but it still shows as 'on behalf of...' which still implies that I have generated the email. What is the best way of setting things up so that that person is the originator of the email? Do I have to make that person the Owner of the app? Is there another way?

Thank you,

Natalie

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Governance & administering

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Pstork1 68,697 Most Valuable Professional on at

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At this point there is no real option for changing the From address when sending mail from PowerApps. But the mail would normally come from the user running the App unless you've used PowerShell to keep the user from creating connections of their own when running the App.

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MagnusGöransson 424 on at

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You can use the Office365.SharedMailboxSendEmail method of the Office 365 connector to send from a common shared mailbox. However, the user using the app need to have "Send-As" permissions to be able to get rid of the "send on behalf" issue.

Let me know if it works!

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