Power Platform Community Forum Thread Details

Subject: Copilot Studio Agent Suddenly Unresponsive in Teams

Hello,

I have developed an agent using Copilot Studio and successfully published it in Microsoft Teams. The agent was functioning well for about two weeks, and some of my teammates were actively using it. However, it has recently started responding with, "I'm sorry, I'm not sure how to help with that. Can you try rephrasing?" to every query.

Details:

Issue Onset: The issue began after two weeks of usage.
Environment: Microsoft Teams
Agent Behavior: The agent responds with the same message to all queries: "I'm sorry, I'm not sure how to help with that. Can you try rephrasing?"

Steps Taken: